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Automatically Reactivate Deactivated Users

Schedule when a deactivated user should automatically be reactivated in the CyberPilot platform. This makes it easier to manage temporary leaves without having to remember to manually reactivate the user later. 

How it works

When you deactivate a user, you will see an optional field called “Reactivate the user automatically on this date”.

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  • If you set a date, the user will automatically be reactivated on that date.

  • If you leave it empty, the user will remain deactivated until you manually reactivate them.

  • The field is only visible when a user is deactivated.

  • Automatic reactivation overrules Active Directory sync, just like the deactivation setting.


Once a user is reactivated, they will:

  • Regain access to the CyberPilot app and training materials

  • Start receiving training notification emails again (e.g., new course enrollments and reminders about incomplete training)

 

Admin notification before reactivation

To help you stay informed, the platform automatically sends you an email notification one day before a user is reactivated. 

The email looks like this: 

user reactivation email

 

Typical Use Cases

  • Parental or sick leave — temporarily deactivate users and automatically bring them back when they return.

  • Seasonal staff — easily plan user access based on employment periods.

  • Security management — ensure users who have left the organization are not reactivated accidentally.