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Emails From The Platform

We'll show you some examples of emails that are sent from the platform to your users.

 

Email Delivery

The CyberPilot App sends emails via MailGun. Emails sent from the platform comply with SPF, DKIM, and DMARC and are sent from servers in Europe.

 

Welcome email

We send new users welcome emails when their first course has been enrolled. That way, your users will always have something to look at when they log in to the platform for the first time. 

Here's what the welcome email looks like if you don't use SSO (single sign-on):

Welcome email

 

Here's what the welcome email looks like if you use SSO: 

 

Course enrollment email

When a new course has been enrolled to a user, they will receive an email from the platform letting them know. If many courses have been enrolled to the user at once, the user will only get one email with all the courses listed.

Here's what the enrollment email looks like if you don't have training due dates:

enrollment

 

Here's what the enrollment email looks like if you have training due dates:

 

Course reminder email

Users will automatically receive an email from the platform every seven days reminding them to take their unfinished awareness training courses. If the user has more than one outstanding course, they will receive one email that lists all their incomplete training.

Here's what the reminder email looks like if you don't have training due dates:

reminder email

 

If you have set training due dates, each training will include the due date (or number of days overdue).

 

Here's what the reminder email looks like if you have training due dates:

 

 

 

Still have a question?

Contact us at support@cyberpilot.io