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How To Set Up A Mail Connector

Setting up a Microsoft Mail Connector creates a direct connection between CyberPilot’s phishing email servers and your Microsoft email environment.

This helps ensure simulation emails are delivered directly to your users’ inboxes -bypassing other security tools that might block them.

Note: A mail connector can unfortunately only help with one part of the whitelisting - the delivery part. It can ensure that the emails get into your users’ inboxes. But it does not tell Microsoft that these mails are simulations. For that you also need to whitelist.

Follow this guide to whitelist in Microsoft Defender.

Follow this guide to whitelist in Google. 

 

Step 1: Create the Mail Connector 

  1. Go to the Exchange Admin Center 
  2. Click Mail flow - Connectors 

    Step1
  3. Click Add a connector 

    Step3
  4. Choose Partner organization and click Next 

    Step4
  5. Name the connector (e.g., CyberPilot phishing simulation) and click Next

    Step5
     

  6. Choose "By verifying that the IP address of the sending server matches one of the following IP addresses, which belong to your partner organization"

    Part3-2
    1. Enter each of the IP addresses below, clicking + after each one

      1. 3.75.105.111

      2. 3.77.162.184

      3. 3.120.101.167

      4. 35.159.187.97

      5. 91.233.64.66
      6. 91.233.64.65
      7. 91.233.64.64
    1. Click Next
  2. Click Next, then Create connector, and finally Done 

    Step7




Step 2: Get your MX Record

  1. Go to the Microsoft Admin Portal 
  2. Click Settings > Domains 

    Step2-1-2
  3. Click your domain 
  4. Go to DNS records > MX 

    Step2-3
  5. Copy the MX value for your domain (e.g., yourcompany-com.mail.protection.outlook.com) 

    Step2-5
  6. Repeat for all domains used by your users 
  7. Login to the CyberPilot App > Campaigns > Start whitelisting 
  8. Copy/Paste your MX record into the box:

    add domain

Example: 

"cyberpilot.io" & "cyberpilot-io.mail.protection.outlook.com" "cyberpilot.dk" & "cyberpilot-dk.mail.protection.outlook.com" 



 

Step 3: Test the Setup 

  1. Log in to the CyberPilot Platform
  2. Go to Phishing > Campaigns
  3. Click the … next to the relevant simulation
  4. Click Send a test email
  5. Fill in your name (this will populate name fields in the email)
  6. Click Send and check your inbox for the test email 



Step 4: Confirm Success 

Once you’ve received the test email successfully, let your Customer Success Manager know that the setup is complete. 

 

 

Still have a question?

Contact us at support@cyberpilot.io