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Phishing and social engineering courses

This article will introduce you to how we cover the topics of phishing and social engineering in our course portfolio.

Cybercriminals often try to exploit human error and defraud gullible employees to gain access to data, systems or money. If you want to raise awareness of this threat among your employees, we offer a range of phishing and social engineering courses. You can view the courses we offer below. 

Phishing is when a cybercriminal sends fake emails that try to entice victims to enter information or download malicious files. Social engineering is a broader term for attempts to scam and manipulate people, which can take place via e-mail, social media, telephone or in person. What social engineering and phishing have in common is that all employees must be prepared to prevent various types of these attacks, so that there is no weak link that can fall for such tricks. As we know with cybersecurity, the chain is only as strong as the weakest link. 

With our courses on phishing and social engineering, your employees will gain a thorough understanding of the threat landscape that exists in these areas. We foster an awareness of the existence of various threats and encourage a healthy skepticism towards unknown and suspicious inquiries.

 

Course

About

Language

Video

Accessibility

Phishing*

  • Introduction to phishing

  • Warning signs of phishing

  • Basic handling of phishing emails 

EN, DK, DE, SE, NO, NL, PL

Yes

EN, DK

How to spot a phishing email

  • In depth info on the warning signs of phishing emails

  • How to handle phishing emails

EN, DK

No

No

How to handle a phishing email

  • Warning signs of phishing emails

  • In depth info on how to handle them

EN, DK, DE, SE, NO, NL, PL

Yes

EN, DK

Targeted phishing

  • How cyber criminals can create trustworthy phishing emails by researching the organisation they attack

EN, DK, DE, SE, NO, NL, PL

Yes

EN, DK

Hacking on social media

  • Awareness of scam messages on social media

  • Special attention to suspicious messages from known contacts due to hacked accounts

  • Tips to protect your own account against hacking

EN, DK, DE, SE, NO, NL, PL

Yes

EN, DK

Phone scamming

  • Awareness of social engineering via phone calls

  • Tactics for how to avoid feeling pressured or manipulated over the phone

  • Awareness that phone numbers can be falsified (spoofing)

EN, DK, DE, SE, NO, NL, PL

Yes

EN, DK

*this course is usually sent out in connection with the implementation of CyberPilot’s Awareness Training

Enrolment of the courses

CyberPilot publishes a new awareness course every other month. You can supplement these courses with ones from our existing course catalog. It is best to spread the courses out over time. That way you do not overwhelm anyone with information and can avoid training fatigue. By doing this, your employees will maintain continuous awareness, and not fall back into bad habits. You should do what is most sustainable for you, but we recommend enrolment of 1-2 courses per month. 

All of our courses are designed to be stand-alone courses, so there is no required order take them in. The introductory course covers a wide range of topics, while the subsequent courses focus on specific sub-topics. However, each course always contains a summary of the most important fundamental points so that they can be taken independently. 

We also recommend spreading courses within one focus area over time so that attention and good habits are maintained, and so your employees don’t get tired of one subject. For example, with the above courses, you might not want to send out "Phishing", "How to spot a phishing email" and "How to handle a phishing email" at the same time, but rather alternate with courses such as "Targeted phishing", "Hacking on social media", “Telephone Fraud” or other courses on cybersecurity or the GDPR. 

You can read more about how to enrol users to courses here: