Send CyberPilot emails from your own domain
Use your own email provider to control how system emails are sent.
Yes - CyberPilot can be configured to send system emails from your own domain.
By default, emails are sent from notify@app.cyberpilot.io. If you want to use your own domain, this can be set up using a custom SMTP configuration with your email provider.
How it works
Setting this up is a shared process:
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You prepare your email server and domain
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You send the required details to your Customer Success Manager at CyberPilot
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CyberPilot completes the configuration
What you need to prepare
Before contacting CyberPilot, make sure you have:
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Sender name
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Sender email
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SMTP host
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SMTP port
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Username
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Password
Additional setup
To improve email delivery, you may also need to:
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Whitelist the sending IP:
3.78.148.39 -
Add this SPF record to your domain:
v=spf1 ip4:3.78.148.39 -all
Important limitations
Email delivery depends on your email provider.
For example, some Microsoft 365 setups may:
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Allow emails to internal users only
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Block emails to external recipients
CyberPilot will test the setup after configuration to ensure emails can be sent to both internal and external recipients.
If external emails cannot be delivered, this is caused by your email provider - not CyberPilot.
Note: If you are using Microsoft 365 (Entra ID), additional configuration may be required.
Some setups may restrict sending to external recipients or limit sending capacity.
For guidance on how to configure this, see this page.
Need help?
Send the required information to your Customer Success Manager or support@cyberpilot.io, and they will complete the setup.