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Use Benchmark Scores to Understand Your Security Culture Results

Use benchmark scores as a “reality check” and as a way to set goals — not as a pass/fail metric.

 

What is a benchmark score?

A benchmark score is a comparison point. It shows the average performance across all CyberPilot customers, so you can see how your results stack up.

 

How to use benchmark scores

In your work, you can use the benchmark scores to:

  1. Set a performance goal for your next initiative (for example, aim to exceed the benchmark).

  2. Show internal stakeholders how you stack up against the average, which helps communicate progress.

  3. Keep expectations realistic. You don’t need to be perfect — just better than average.

 

Specifically for Security Culture, you should keep the benchmark score in the background while focusing on your own trends over time and your weakest categories, as these are the best indicators of where you can improve.

 

Overall, you should always aim to have a security culture score that matches or is higher than the benchmark.